About
Hello! I'm Caroline, an ICF Accredited Career Coach. With a passion for empowering individuals to reach their full potential, I have devoted the last 8 years of my career to helping professionals navigate their career journeys successfully. Currently, I serve as a Career Specialist at CareerFoundry, where I collaborate with aspiring professionals to achieve their career goals. As a Career Transition Consultant for LHH (Lee Hecht Harrison), I guide individuals through the challenging process of transitioning to new opportunities, ensuring a seamless and fulfilling career journey. In my pursuit of excellence, I have also established my own successful career change business. Through my business, I offer personalised coaching sessions tailored to meet the unique needs of my clients, providing them with the confidence and direction they need to make significant career advancements. My approach to career coaching is rooted in empathy, active listening, and a deep understanding of the ever-evolving job market. I firmly believe that each person possesses a distinct set of skills and aspirations, and my mission is to unlock their full potential while guiding them towards their dream career. If you're seeking support and guidance in your career journey, I invite you to connect with me. Together, we can explore new possibilities, set achievable goals, and take confident strides towards a brighter and more fulfilling future. Let's embark on this transformative journey together.
Key Skills
Experience
Senior Career Consultant | Skills U
Oct 2024 - Present
new description of the role
Career Transition Consultant | LHH
Mar 2023 - Present
London, England, United Kingdom • Guided 400+ individuals through career transitions, helping them define clear career goals and take actionable steps toward their next role. • Achieved a 72% success rate in helping clients secure their desired positions within 3 months. • Provided career coaching to professionals from leading global organisations, including Google, Amazon, Goldman Sachs and JP Morgan, supporting with job search strategy, interview coaching, LinkedIn and networking.
Freelance Career Specialist | CareerFoundry
Dec 2021 - Present
CareerFoundry offers online learners the chance to kick-start or advance their tech careers and supports students in finding a job that matches their professional goals. Supporting students all around the world with the following: - Provides one on one career mentorship as students complete the Job Preparation Course and throughout their job search. - Assist students with developing a career change strategy and career/job plan. - Conducts mock interviews and assess student’s communication skills. - Reviews resumes, cover letters, and other job application materials.
Career Change Coach | Raise The Bar Career Coaching
Jan 2016 - Present
A Career Change Coach who works with people who are looking to find and pursue their dream career. I support and encourage my clients through their career change journey. If you are looking to change careers then please contact me for a free consultation. • Providing career coaching to hundreds of people around the world in both a one to one and group capacity. • Regularly hosting workshops, masterclasses, and challenges both online and in person. • Training topics include confidence building, career progression, interview skills, identifying your strengths, goal setting, networking, and personal growth. • Running an active and engaged careers community with 5,000 members. • Building connections and providing career and personal development training to people who require help and support. • Weekly career newsletters are sent out to over 4,000 subscribers. • Creating workbooks, templates, training videos and additional resources to help people at different stages of their career journey. • Speaking on BBC radio and contributing as a Career Expert to Marie Claire, Women’s Own, ACCA.
Career Coach Consultant | Zero Gravity
Sep 2022 - Jul 2023
London, England, United Kingdom Hosting Masterclasses for students on Career Accelerator Programmes with HSBC and KPMG. Topics covered include: - Interview Skills - Confident Communication - Strengths - Skills - LinkedIn - Assessment Centres - Imposter Syndrome - Career Goal Setting - Articulating Your Why - CVs - Cover Letters
Career Coach | SEVEN Coaching
Apr 2022 - Nov 2022
• Provided career coaching to corporate employees. • Hosted masterclasses and workshops on various career related topics. Bank of Ireland
Head of Governance & Planning - AA & Bank of Ireland Partnership | 4 years 2 months
Jan 2016 - Sep 2018
London, United Kingdom • Head of Governance in charge of the overall policy implementations, establishing the corporate framework including decision making forums, attendee at Board and Senior Management meetings. Keeping the Chairman up to date on AA/ BOI Partnership activities. In charge of Board level agenda, presentations, actions and minutes. • Head of Planning/ Strategy in charge of the five key project priorities. Ensuring projects have appropriate milestones, escalation, actions and decisions. • Project manager of key profitable new initiatives in development. • Cross company relationship building activities to ensure all relevant parties
Senior Manager Internal Audit | are working together on key projects, including managing conflicts that arise.
Aug 2014 - Dec 2015
London, United Kingdom • Part of the Senior Management Team in charge of the delivery of the annual audit plans, including audits of Product Bundling, Help to Buy, First Rate Exchange Services, Current Account Switching and NIIB. • Responsible for the development of the UK audit strategy, including the delivery of a number of strategic initiatives, for example, the development of a new audit universe and an enhanced Risk Assessment model. • Introduced a number of new audit practices, including an enhanced review process, to improve the quality of work and the level of assurance provided. • Enhanced the audit planning process and supported the development of a risk based audit plan. • Responsible for reporting to key committees, including the development of packs, minutes and the monitoring of deliverables. • Extensive stakeholder management across all managerial levels in the UK and Dublin. • Leadership, coaching and development of a team of c.12 people.
Second Vice President | Northern Trust Corporation
Apr 2010 - Jul 2014
London, United Kingdom Global Tax Service Delivery • Senior Auditor in charge of leading a global team of ten individuals in London, Bangalore and Chicago to complete an end-to-end tax audit. Led all aspects of this assignment, including the planning, fieldwork and executive reporting. Extensive relationship management on a global basis. • This was a highly complex review, with significant executive management interest, and resulted in a substantial number of audit findings and recommendations. Presented an overview of the work completed to approximately 20 members of the Audit Services team. Global Fund Services (GFS) • Senior Auditor responsible for a number of GFS audits including Transfer Agency, Fund Accounting and Private Equity Administration. These in depth reviews required extensive planning to ensure effective execution and the timely delivery of reports to senior management. Responsible for the management of a global audit team. Bank of Ireland Acquisition – Northern Trust Securities Services Ireland • Responsible for conducting the preliminary review of the newly acquired Fund Administration business from Bank of Ireland. This review provided senior management with the necessary post acquisition due diligence and an assessment of the business’ current and future scalability. Service Organisation Controls • Responsible for the planning, allocation of fieldwork, execution of the controls testing and supervision of audit teams across EMEA. Managed the timely delivery of reporting to the executive management committee, investment clients and KPMG. Led a number of initiatives to improve the efficiency of the function.
Auditor | Santander UK
Sep 2006 - Apr 2010
London, United Kingdom Recruited as part of the Graduate intake. Executing controls assurance reviews and bespoke advisory work which advises and assists internal management over systems and controls. Retail Branch Network • Responsible for the delivery of the annual branch assignments and the on- site management of the team for Santander. Developed a good understanding of the branch operations, anti-money laundering and regulatory controls. Utilised a risk-based approach to selection through the careful analysis of KPIs and exceptions reporting. Developed a three-tier reporting structure to ensure there was appropriate communication and visibility of issues across all managerial levels. Customer Data • Responsible for managing the day-to-day running of the audit, including the coaching and development of a team of five junior audit staff. Managed and facilitated formal communications with the business, and acted as the first point of contact for any queries. Performed a detailed review of the internal controls within the business unit to identify controls weaknesses and worked with the business to improve remediate the findings. Complaints • Led a complaints handling review to ensure adherence to UK regulations and internal service requirements. This included a review of internal policy documents, comprehensive file testing and the monitoring of regulatory reporting.
Schedule a Session
Consulting Call
30 min
Free
Tailored advice and actionable solutions for immediate career challenges.
Executive Coaching
60 min
$600 for 6 sessions
Focused, one-on-one coaching to strengthen executive skills and drive strategic growth.
Leadership Coaching
60 min
$900 for 10 sessions
Development of core leadership abilities for success in management and team roles.
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