Hospitality Essentials

Category:

Training for Teams

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Training Overview

Embark on a comprehensive journey into the world of hospitality with our Hospitality Essentials Pre-employment Program. This intensive course is designed to equip job seekers with the fundamental skills and knowledge needed to confidently enter the hospitality industry. From food and beverage service to bar operations and coffee making, this program covers a wide range of essential skills that will make you a valuable asset in any hospitality setting. Whether you're looking to start your career or transition into the hospitality sector, this course provides the perfect foundation for success.

Comprehensive Training on Hospitality Essentials

The Hospitality Essentials course is a comprehensive pre-employment program tailored for individuals seeking to enter the hospitality industry. This intensive four-day course combines theoretical knowledge with hands-on practice, covering a wide range of essential skills required in various hospitality roles. Participants will gain practical experience in food and beverage service, bar operations, coffee making, and customer service, while also obtaining crucial certifications in responsible alcohol service and food safety.

Who is this Program Designed for?

•Entry-Level Professionals
Job seekers looking to enter the hospitality industry and gain the essential skills needed for entry-level positions.
•Career Changers
Individuals interested in transitioning to a career in hospitality from other fields, seeking a comprehensive introduction to the industry.
•Aspiring Hospitality Students
Those seeking a solid foundation for further studies in hospitality management or specialized areas within the industry.

What You Will Learn

Food & Beverage Service Fundamentals

Café and restaurant service protocols. Tray carrying techniques and POS system operation. Food handling and hygiene best practices.

Bar Operations & Mixology

Beer pouring, wine service, and cocktail preparation. Non-alcoholic beverage creation and mixology basics.

Coffee Making Techniques

Essential barista skills for espresso preparation. Milk texturing and basic latte art foundations.

Customer Service & Professional Presentation

Grooming standards and guest interaction strategies. Conflict resolution and rapport-building skills.

Responsible Alcohol Service (RSA)

Legal obligations for alcohol service. Managing intoxication and refusing service professionally.

Career Readiness

Hospitality-focused resume writing. Interview techniques and job trial preparation.

Requirements

•This course is open to all job seekers interested in entering the hospitality industry.
•No prior experience or qualifications are required.
•The program fee is $500, and it is delivered through four consecutive face-to-face classes, each running from 10 am to 3 pm. A snack is provided daily to participants.

Benefits of our Training Approach

Industry Expert

Expert-led courses designed by industry leading professionals.

Learning Formats

Flexible formats: online, in-person, and blended options.

Industry Coverage

Covers a wide range of industries and skills.

Tailored Programs

Customizable programs to meet your company’s specific needs.

Engaging Learning

Interactive experiences designed to boost retention.

Team Scalability

Scalability to accommodate teams of any size.

SITHFAB021 Provide responsible service of alcohol SITXFSA005 Use hygienic practices for food safety

Upon successful completion, participants will receive: - RSA Certificate (SITHFAB021 Provide responsible service of alcohol) - Food Handler's Level 1 Certificate (SITXFSA005 Use hygienic practices for food safety) - Statement of Participation in Hospitality Essentials, covering Food and Beverage service, Bar, Coffee, Hygiene, and Customer Service.

FAQs

Are there any prerequisites to enroll?

No prior experience or qualifications are required. This course is designed for job seekers new to hospitality. Basic English literacy and a willingness to learn are recommended.

What job roles can I apply for after completion?

Graduates qualify for entry-level roles like food and beverage attendant, barista, bartender, or customer service staff in hotels, cafes, pubs, and event venues.

Is hands-on training included?

Yes! The course includes practical sessions on coffee making, drink preparation, POS systems, and food service. You’ll practice in simulated hospitality environments.