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Business Administration in Hospitality

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Training Overview

Develop essential business skills with our comprehensive Certificate III in Business program. This qualification is designed for individuals establishing their work performance in various Business Services roles. Through a blend of theoretical knowledge and practical skills, you'll gain competencies in routine procedural, clerical, administrative, and operational tasks that require technology and business acumen. This course prepares you to apply discretion and judgment in your work, potentially providing technical advice and support to a team.

Mastering Business Administration in Hospitality Management

The Certificate III in Business equips you with a broad range of competencies applicable across diverse business environments. You'll learn to use business software, engage in workplace communication, and apply critical thinking skills in team settings. The course also covers important aspects such as maintaining workplace safety, using inclusive work practices, and participating in sustainable work practices. With a focus on practical, industry-relevant skills, this qualification offers the flexibility to specialize in areas such as Customer Engagement, Business Administration, Medical Administration, or Records and Information Management.

Who is this Program Designed for?

  • Entry-Level Professionals

    Individuals looking to start their career in business services, gaining foundational skills applicable across various industries.

  • Career Changers

    Those transitioning into business roles from other fields, seeking a comprehensive introduction to business practices.

  • Existing Workers

    Employees in business services looking to formalize their skills and knowledge, potentially opening up new career opportunities.

What You Will Learn

Core Business Skills

Applying critical thinking skills in a team environment. Supporting personal wellbeing in the workplace. Participating in sustainable work practices. Using inclusive work practices. Assisting with maintaining workplace safety. Engaging in workplace communication

Technology and Digital Skills

Using business software applications. Designing and producing business documents and spreadsheets. Creating electronic presentations. Using digital technologies for workplace communication and collaboration.

Specialized Business Areas (based on chosen electives)

Customer engagement and service delivery. Business administration and financial transactions. Medical administration and patient record management. Records and information management.

Professional Development

Organizing personal work priorities. Developing self-awareness. Working effectively in teams.

Requirements

  • No entry requirements specified
  • Basic literacy and numeracy skills
  • Access to a computer and internet for online components (if applicable)
  • Willingness to learn and apply business concepts in practical scenarios

Benefits of our Training Approach

Industry Expert

Expert-led courses designed by industry leading professionals.

Learning Formats

Flexible formats: online, in-person, and blended options.

Industry Coverage

Covers a wide range of industries and skills.

Tailored Programs

Customizable programs to meet your company’s specific needs.

Engaging Learning

Interactive experiences designed to boost retention.

Team Scalability

Scalability to accommodate teams of any size.

BSB30120 Certificate III in Business

Upon successful completion, you will receive the nationally recognized BSB30120 Certificate III in Business qualification. Depending on your chosen electives, you may also achieve a specialization in Customer Engagement, Business Administration, Medical Administration, or Records and Information Management, which will be reflected on your testamur.

FAQs

What are the entry requirements for this course?
There are no formal entry requirements, making it accessible to beginners. Basic literacy and numeracy skills are recommended, along with access to a computer and internet if opting for online components.
What career opportunities does this qualification provide?
Graduates can pursue roles like administrative assistant, customer service representative, or office support officer. The skills gained are applicable across industries, including healthcare, education, and corporate sectors.
Can I specialize in a specific area of business?
Yes! Electives allow specialization in Customer Engagement, Business Administration, Medical Administration, or Records Management. Your chosen focus will appear on your final qualification.
How does this course support workplace readiness?
It combines practical skills (using business software, workplace communication) with critical thinking and sustainability practices. You’ll also learn team collaboration and self-management strategies for modern workplaces.

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