SkillsU logo
Avatar

Grace Florrick

EdTech | Product

Asia/Singapore (UTC+8)
English

About

Product designer, researcher, and strategist with seven years of expertise in educational technology. Passionate about creating impactful education products that drive social change and promote equity.

Key Skills

Experience

Product Manager | Skills U

Jan 2025 - Present

Product Strategist | Zenith Learning Group

Nov 2023 - Dec 2024
I worked primarily on Zenith's edtech app, Zendora, a gamified learning platform that offers engaging English, Math, and Science activities for primary school students in Singapore. Zendora complements our curriculum and in- person lessons at Zenith Academy. - Spearheaded the refinement of Zendora’s features from a pure-online learning platform to a hybrid app that complements classroom teaching, conducting pilot tests and user feedback sessions to optimize the app’s effectiveness and user experience - Facilitated the integration of Zendora across subjects, collaborating closely with Zenith Academy’s curriculum team to align digital content with in-person instruction - Managed cross-functional projects between Zendora’s product team and Zenith Academy’s curriculum developers, streamlining workflows and establishing quality standards for educational content creation - Conducted in-depth analyses of business challenges, synthesizing qualitative and quantitative data to develop strategic recommendations that drive Zendora’s growth and Zenith Academy’s success - Led research initiatives on emerging edtech trends, identifying tools and strategies to enhance Zendora’s offerings and maintain its competitive edge in the Singapore education market

UX Researcher & Designer | Nanyang Technological University Singapore

Aug 2022 - Sep 2023
Singapore I led a team in developing an innovative technology-based learning platform aimed at enhancing partnerships between learning institutions and industry leaders for adult learners and course instructors. - Spearheaded the research strategy, conducting comprehensive secondary research to define project scope and crafting targeted research questions to address the challenge of strengthening industry-institution partnerships - Led user-centric research initiatives, including interviews and usability tests with actual and potential users, analyzing data to derive actionable insights and iteratively refine the platform design - Presented evidence-based recommendations to the Principal Investigator, translating user feedback into strategic design improvements that enhanced the platform’s effectiveness and user experience - Designed and created three learning websites, acquiring skills related to typography, UI, iconography, and interactions using industry-standard tools - Facilitated collaboration between the Research Engineer and Website Developer for successful implementation of the fully-functional site

Educational Technologist | Ministry of Education, Singapore (MOE)

Jan 2021 - Jul 2022
Singapore, Singapore As an Educational Technology Officer, I played a pivotal role in harnessing educational technologies to enrich learning and teaching experiences across Singapore schools. Our mission was to catalyze innovation and effective application of edtech in Singapore’s education system, particularly in the post- pandemic landscape. - Provided thought leadership in educational technology application, collaborating with a team of officers to reconceptualize technology-enhanced learning in the post-pandemic world - Developed and implemented comprehensive capacity-building programs for school leaders, key personnel, and teachers, focusing on effective utilization of educational technology and e-Pedagogy to enhance student learning outcomes - Spearheaded the redesign of teacher training offerings, integrating educational technologies and new pedagogical approaches - Facilitated close collaboration between teachers, school leaders, and multiple stakeholders to ensure seamless implementation of educational technology initiatives across schools - Communicated policy decisions and educational technology strategies to public stakeholders, including parents, students, and education researchers, fostering transparency and engagement in Singapore’s edtech transformation

Education & Certificates

Post-Graduate Diploma in Education

NIE - Office of Graduate Studies & Professional Learning
Jan 2016

Master of Philosophy (MPhil), Theoretical and Applied Linguistics

University of Cambridge
Jan 2015

Bachelor of Arts (B.A.), English Language

National University of Singapore
Jan 2014

Schedule a Session

Consulting Call

30 min
Free
Tailored advice and actionable solutions for immediate career challenges.

Career Coaching Session

45 min
$154.01 per session
Working on career strategy.

Recommended Training Topics

Automation Tools (Zapier, Make)

This training on Automation Tools like Zapier and Make equips you with the skills to streamline workflows effectively. Learn to automate repetitive tasks and integrate applications seamlessly, enhancing productivity and efficiency. These tools are critical for modern businesses seeking to optimize operations and respond swiftly to client needs.

ERP Basics (SAP, Oracle)

This training provides a comprehensive introduction to ERP systems, focusing on SAP and Oracle platforms. Participants will learn key skills in system integration, data management, and process optimization. Practical applications include improving business efficiency and decision-making in real-world scenarios, making it essential for professionals across various industries.

Jira for Project Tracking

This training on Jira for Project Tracking focuses on mastering Jira's functionalities for efficient project management. Participants will learn to track tasks, manage bugs, and enhance productivity through real-time collaboration. Designed for various industries, this course equips learners with the skills to optimize project workflows and ensure timely project delivery.

Procurement Fundamentals

The Procurement Fundamentals training provides a comprehensive understanding of purchasing processes, sourcing strategies, and supplier management. Participants will gain insights into cost-effective procurement practices that enhance organizational efficiency. The program covers tools and techniques essential for optimizing supply chain operations and emphasizes the practical application of these concepts in various industries.

Ready to Get Started?

Talk to our team of training & coaching specialists, we are here to help.

All of Our Programs

Have Questions?

Talk to our team, we are happy to help you get set up.

Book a Demo

Trainer, Coach or Consultant?

Apply to join our global network of expert trainers, consultants and coaches, and start earning from your expertise.

Find out more

Interested in Partnerships?

Please complete our contact form with your contact details, and our team will be in touch.

Join Our Community

Get the latest insights, trends and resources on how the world's best coaches and trainers develop potential.