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Workshops

Winning Customers: Marketing & Service Excellence for Modern Business

Host:

Aaron

Aaron Kang

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Winning Customers: Marketing & Service Excellence for Modern Business
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Overview

This workshop equips participants with practical skills to engage customers effectively, craft data-driven marketing strategies, and drive sales growth. Learn customer engagement techniques, market research fundamentals, SEO basics, and how to use Google Analytics to make smarter, insight-led decisions.

Skills

Meet Your Host

Host photo

Aaron Kang

Communication, PR & Media Training Expert | Strategic Storyteller | Empowering Brands & Leaders

Asia/Singapore (UTC+08:00)
English

A dynamic Communication, PR, and Media Training specialist with 15+ years of experience shaping narratives and elevating brand reputations across Australia’s leading agencies. Renowned for delivering impactful media strategies, crisis communications, and executive coaching, this expert blends deep industry knowledge with a passion for empowering professionals to communicate with confidence and clarity. Recognized for excellence in client outcomes, media relations, and leadership development, they are a trusted advisor to both corporate and public sector leaders.

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FAQs

Why Skills U?
Because learning should be human, relevant, and connected. Skills U brings together verified experts, practical frameworks, and real-world insights to help people and organisations build the skills that matter for the future of work. We don’t just deliver content, we design experiences that create measurable growth and meaningful connection.
Do I need prior experience?
No prior experience is needed. Our workshops and events are designed for all skill levels, from emerging professionals to senior leaders. Each program focuses on practical tools, real-world application, and experiential learning that can be applied immediately at work.
What format is it offered in?
Skills U workshops and events are available online, in-person, or hybrid, providing flexibility for individuals and teams.
Who leads the workshops and events?
All sessions are led by Skills U-verified experts, including experienced facilitators, coaches, and practitioners with proven track records in their industries. Many have backgrounds in leadership development, organisational psychology, communication, and emerging technologies.
Can sessions be customised for our organisation?
Yes. We regularly co-design workshops and learning programs tailored to your team’s objectives, industry focus, and internal frameworks. Whether you’re building leadership capability, fostering innovation, or driving digital adoption, our experts can tailor a solution that fits. Contact our team at inbox@skillsu.com to explore a tailored program.
How long are the sessions?
Session length varies depending on goals and format. We offer 90-minute executive briefings, half-day masterclasses, full-day workshops, and multi-week learning journeys. Each format balances theory, practice, and reflection for sustainable capability building.
What if I need to reschedule or cancel?
We understand plans can change. Please let us know at least 7 working days before your session. Rescheduling is possible based on facilitator availability. Cancellations within 7 working days are not eligible for refunds. Corporate bespoke sessions follow terms set out in your quote or SOW.
Can I collaborate or host an event with Skills U?
Absolutely. We partner with organisations, educators, and experts to co-host impactful learning events, thought-leadership panels, and community gatherings. If you’d like to co-create or sponsor a session, contact. Reach out to partnerships@skillsu.com to explore collaboration.

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