Hospitality Management

Category:

Training for Teams

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We’ve trained professionals at some of the world’s leading companies.

Training Overview

Develop advanced hospitality management skills with our comprehensive Diploma of Hospitality Management program. This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound industry knowledge to coordinate hospitality operations. You'll learn to operate independently, have responsibility for others, and make a range of operational business decisions. This course prepares you for departmental or small business management roles across various hospitality sectors.

Comprehensive Training in Hospitality Management

The Diploma of Hospitality Management equips you with a diverse range of skills applicable across various hospitality environments. You'll gain expertise in enhancing customer service experiences, managing finances and budgets, leading teams, and coordinating hospitality operations. The course offers flexibility to specialize in specific areas such as accommodation services, cookery, food and beverage, and gaming through elective units. With a focus on practical, industry-relevant skills, this qualification provides a solid foundation for a successful career in hospitality management.

Who is this Program Designed for?

•Experienced Hospitality Professionals
Individuals looking to advance their career into senior operational or management roles in the hospitality industry.
•Aspiring Managers
Those aiming to develop the skills needed for departmental or small business management positions in various hospitality settings.
•Entrepreneurs
Individuals planning to run their own hospitality business.

What You Will Learn

Core Management Skills

Enhancing customer service experiences. Developing and managing quality customer service practices. Managing conflict. Managing finances within a budget. Preparing and monitoring budgets. Identifying and managing legal risks. Rostering staff. Leading and managing people. Monitoring work operations. Establishing and conducting business relationships. Implementing and monitoring work health and safety practices.

Specialized Areas (based on chosen electives)

Accommodation services (managing front office operations, housekeeping services). Food and beverage operations (operating a bar, managing wine service). Cookery and kitchen operations (planning cooking operations, designing menus). Gaming operations (managing gaming activities). Events management (planning and managing events).

Operational Skills

Using business software applications. Implementing marketing strategies. Managing stock and inventory. Coordinating marketing activities.

Requirements

•No entry requirements specified
•Experience in the hospitality industry is beneficial
•Strong communication and leadership skills
•Basic numeracy skills for financial management tasks

Benefits of our Training Approach

Industry Expert

Expert-led courses designed by industry leading professionals.

Learning Formats

Flexible formats: online, in-person, and blended options.

Industry Coverage

Covers a wide range of industries and skills.

Tailored Programs

Customizable programs to meet your company’s specific needs.

Engaging Learning

Interactive experiences designed to boost retention.

Team Scalability

Scalability to accommodate teams of any size.

SIT50422 Diploma of Hospitality Management

Upon successful completion, you will receive the nationally recognized SIT50422 Diploma of Hospitality Management qualification. This certification reflects the latest industry standards and supersedes the previous SIT50416 Diploma of Hospitality Management.

FAQs

What are the entry requirements for this diploma?

There are no formal entry requirements, making it accessible to both new and experienced professionals. However, prior hospitality experience is beneficial, and strong communication/leadership skills are recommended for managerial roles.

What career opportunities does this qualification provide?

Graduates can pursue senior roles like hotel manager, food and beverage director, or events manager. It also prepares entrepreneurs to run their own hospitality businesses or consultancies.

Can I specialize in a specific area of hospitality management?

Yes! Electives allow specialization in accommodation services, food and beverage, cookery, gaming, or events management. This flexibility helps tailor your expertise to niche sectors like resort management or culinary operations.

Is this course available online or in-person?

Delivery methods vary by provider but often include blended learning (online theory and in-person practical training). Managerial assessments may require face-to-face components for leadership simulations.